Playbooks & Tools
-
Social Analytics Vendor Evaluation
Tools January 1, 2024Use this matrix to compare Social Analytics vendor solutions based on your requirements.
view -
Social CRM Best Practices Guide
Tools January 1, 2024This How-to-Guide provides an overview of social media applications and emerging best practices for deploying social media at your company.
view -
Social Engagement Vendor Evaluation
Tools January 1, 2024Use this matrix to compare Social Engagement vendor solutions based on your requirements.
view -
Social Experience Vendor Evaluation
Tools January 1, 2024Use this evaluation to compare Social Experience vendor solutions based on your requirements.
view -
Social Listening Vendor Evaluation
Tools January 1, 2024Use this matrix to compare Social Listening vendor solutions based on your requirements.
view -
Social Media Assessment
Tools January 1, 2024Use this to measure your organization's ability to implement a Social Media Program.
view -
Social Media Business Case
Tools January 1, 2024A template to help you build a business case for an investment in a Social Media program.
view -
Social Media Channel Map
Tools January 1, 2024Use this to outline your Social Media strategy by channel and communicate your KPIs.
view -
Social Media Channel Selection Tool
Tools January 1, 2024Use this to evaluate your Social Media initiatives based on their strategic fit, impact, and feasibility.
view -
Social Media Competitor Tracking Template
Tools January 1, 2024A tool to monitor & compare key metrics of your competitors social media activities.
view -
Social Media Consulting Services RFP
Tools January 1, 2024Use this to design a Request for Proposal (RFP) for Social Media Consulting Services.
view -
Social Media Governance Document Template
Tools January 1, 2024Use this template to create a social media governance document to help you govern your company's social media marketing program.
view -
Social Media Implementation Checklist
Tools January 1, 2024A tool to organize and assign tasks when implementing a Social Media program.
view -
Social Media Marketing Plan Framework
Tools January 1, 2024Use this social media marketing framework to define the activities required to successfully create, plan, and execute a social media marketing program.
view -
Social Media Marketing Plan Maturity Model
Tools January 1, 2024Our Social Business Maturity Model was designed to help organizations by providing a road-map for improving their Social Media Marketing and Social Business capabilities.
view -
Social Media Marketing Solution Study
Tools January 1, 2024Our Social Media Marketing Solution Study highlights insights, the landscape, and the vendors associated with the Social Media Marketing space.
view -
Social Media Marketing Training Course
Tools January 1, 2024This course has 6 video modules and a tool-kit with 21 tools & templates that will help you develop a comprehensive social media marketing plan.
view -
Social Media Metrics Dashboard
Tools January 1, 2024Use this to define, track and report on your key Social Media program metrics and KPIs.
view -
Social Media Monitoring Guide
Tools January 1, 2024A guide to help you understand how to use social media monitoring tools.
view -
Social Media Opportunity Assessment Template
Tools January 1, 2024Use this to identify social media opportunities in sales, marketing, and customer service.
view