The Hidden Gem
Agency Mania Solutions identified a number of advantages that marketers stand to gain by cultivating long-term relationships with their agencies. Some of these advantages included:
- The agency's institutional knowledge of the client, which enhances its ability to offer informed advice
- Collaborative experience, which is critical to effective partnerships
- Avoidance of the costs associated with onboarding and retraining
- Avoidance of time lost to the process of ramping up with a new partner
Agency Mania Solutions went on to discuss an approach to quantifying the value of agency retention.
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Source
"The Hidden Gem." Bruno Gralpois, Founder of Agency Mania Solutions, June 2019.