The Missing Link in Marketing: How Empathy Influences Buyer Behavior | Event Recaps | All MKC Content | ANA

The Missing Link in Marketing: How Empathy Influences Buyer Behavior

When deployed effectively, empathy can strengthen the quality and impact of marketing programs and increase customer loyalty. Using real-world examples, Ignite 360 CEO Rob Volpe demystified empathy and cleared up the misconceptions which can lead to mistakes in marketing strategy and messaging.