Reducing Customer Acquisition Costs Comes Down to Zero-Party Data | Leading Edge | Industry Insights | All MKC Content | ANA

Reducing Customer Acquisition Costs Comes Down to Zero-Party Data

Customer acquisition costs are growing. Some have estimated that it costs five times more to acquire a new customer than it does to retain an existing one, as reported by Forbes. With big changes on the horizon such as the deprecation of third-party cookies and a possible economic slowdown, marketers are trying to determine smarter and more efficient ways to acquire and keep customers.