The Future of Marketing Belongs to Consumers | Leading Edge | Industry Insights | All MKC Content | ANA

The Future of Marketing Belongs to Consumers

This is a pivotal moment in marketing. Today’s consumers have an increasingly sophisticated relationship with brands and digital content. They don’t take what companies say at face value, instead evaluating their behavior across multiple channels — and they have a nuanced understanding of the tradeoffs they face. For example, they may want personalized offers but may be loath to share their data unless they have complete control.