Wednesday, August 5, 2020
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10:55am - 11:32am
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Opening Remarks
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Host: Dan Karp
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Senior Vice President, Integrated Direct Marketing
Covenant House International
Bob Liodice
Chief Executive Officer
ANA
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11:31am - 11:49am
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Thought Leader Session 1
EXPANDING REACH AND SCALING IMPACT THROUGH CONNECTED TV
As TV viewership patterns shift, nonprofits find themselves in an ever evolving space. But one they must adapt to. And Connected TV offers reach never available before. Direct revenue attribution can be difficult to identify, but combined with a solid digital program the revenue can be significant. In this session we will discuss how CTV, when combined with a full digital program, can provide a power punch to your digital marketing efforts.
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Nathan Looney
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Director, Digital Strategy
One & All
Nik Miller
Vice President, Media Planning
One & All
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11:48am - 12:34pm
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KEYNOTE PANEL: DIVERSITY, EQUITY AND INCLUSION: AN HONEST DIALOGUE
There is a serious call to action for better working conditions, respect, tolerance, diversity, inclusion and equity across the nation to help our diverse communities. We know how important it is to discuss the recent tragedies and learn from them. As nonprofit organizations we have been challenged to assess, understand, and broaden our own understanding of how we champion diversity, equity, and inclusion effectively throughout our organization and the sector. Join us for a honest dialogue that encourages our community members to reflect, listen to each other, and learn. Through this panel we can help find ways to embrace diversity, equity, and inclusion as fundamental values, This can ensure they are reflected in the activities of your nonprofit and reflected in your marketing and fundraising campaigns.
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Shawn Dove
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Chief Executive Officer
Campaign for Black Male Achievement
Cheryl Overton
Chief Experience Officer
Cheryl Overton Communications
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12:33pm - 1:08pm
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STRATEGIES FOR ONLINE COMMUNICATIONS DURING A GLOBAL CRISIS
The session will highlight case studies showcasing the Parkinson’s Foundation and Pediatric Brain Tumor Foundation’s online response to the COVID-19 pandemic along with the practical strategies that they executed. The case studies will share specific crisis communications examples and the Foundations’ responses via email, web and social. The session will serve to show participants how to effectively communicate with audiences during a sudden crisis and successfully keep audiences engaged with the organization through online efforts like a webpage dedicated to COVID-19 that was continually updated, Facebook Live events with Q&A from constituents, virtual events and more.
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Cathy Whitlock
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Senior Director of Online Communications
Parkinson's Foundation
Amanda Hicken
National Director, Brand Strategy and Integrated Marketing
Pediatric Brain Tumor Foundation
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1:07pm - 1:22pm
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Thought Leader Session 2
ONE MONTH, 317% ROI: HOW PREDICTIVE ANALYTICS CAN SUPERCHARGE YOUR LIST
With year-end just around the corner and so many unknowns between now and then, there’s one question on everyone’s minds: How can I find, cultivate and convert new and lapsed donors leading up to and during a crucial EOY while breaking even?
At Anne Lewis Strategies, we’ve developed and are continuously honing new approaches to add meaningful, immediate revenue to clients’ bottom lines, including some tactics that are helping to reinvent acquisition and audience development. Our data scientists develop models that identify individuals with not only the greatest propensity for donating, but also the biggest likelihood of donating to your organization, right now – and the early results have been shocking: One client who joined our new digital co-op broke even in just nine days, and another drove an astounding 317% ROI in one month from our AI-modeled names.
This innovation is especially exciting as we prepare for the EOY. As nonprofit fundraisers increasingly seek high-return, cost-effective and scalable sources of list growth, we’re building solutions by combining AI-powered modeling technology with anonymously shared information from member programs. That combination allows us to tap into terabytes of transaction data, providing members with the highest-quality names and targets. We can’t wait to tell you more!
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Maureen McNally
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Executive Vice President
Anne Lewis Strategies, LLC – An Infogroup Company
Chris Frost
Senior Digital Strategist
Anne Lewis Strategies, LLC – An Infogroup Company
Duncan Stewart
Digital Strategist
Anne Lewis Strategies, LLC – An Infogroup Company
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1:21pm - 1:33pm
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Break
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1:32pm - 1:41pm
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NONPROFIT ORGANIZATION OF THE YEAR AWARD CELEBRATION
The Nonprofit Organization of the Year Award, presented annually at our summer conference, recognizes outstanding accomplishments by a nonprofit organization using data-driven marketing to advance its mission. The recipient is determined based on the following criteria:
- Sustained achievement in fundraising through data-driven marketing and consistently successful financial performance
- Recognized leadership with a reputation for excellence within the nonprofit and data-driven marketing communities, as well as with the public at large
- High ethical standards and compliance with generally accepted standards for management and public disclosure.
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Tracey Burgoon
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Director, Direct Marketing
DAV
Diane Clifford
Managing Director
Share Our Strength - No Kid Hungry
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1:40pm - 2:32pm
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VIRTUAL EVENT PLANNING: LESSONS LEARNED
As 2020 evolves, a new reality in fundraising is clear. Virtual events are not only helping charity brands reach their event donors. They are also being used to reach new and large audiences. The streaming event isn't a new concept and yet across the sector they are driving awareness, fundraising and engagement like never before. What's driving the change? What does it take to produce a virtual event that stands a chance at transforming your brand? How do you plan content for audiences that know you and those meeting you for the first time? Whether you are planning a virtual event or thinking about it, join us to see how Covenant House reimagined their Night of Broadway Stars Gala into A Night of Covenant House Stars streamed on multiple platforms including Amazon Prime. Learn the important lessons – the dos and don’ts – of how to plan and executive a virtual fundraising event.
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Dan Karp
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Senior Vice President, Integrated Direct Marketing
Covenant House International
Pam Sandonato
Senior Vice President, Marketing & Growth
Covenant House International
Amin Tehrani
Managing Director
Revunami, Inc.
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2:31pm - 3:14pm
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FROM EMERGENCY TO LONG-TERM GROWTH: RETAINING CRISIS DONORS
This year the world was hit with unimaginable crises, and donors stepped up in a big way to give to organizations on the front lines and people affected by COVID-19 and racial injustice. But emergency donors are notoriously hard to retain. Your influx of gifts this year won’t turn into success next year — or even this year-end giving season — unless you do things right.
For over a decade, we’ve helped organizations like American Red Cross, USA for UNHCR, and even Planned Parenthood weather emergencies and come out the other end with a larger, stronger program. In this session, we’ll share some of their tried and true strategies.
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Madeline Stanionis
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Partner
M+R
Sheridan Marfil
Director, Digital Fundraising
World Food Program USA
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3:13pm - 3:24pm
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Break
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3:23pm - 3:39pm
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Thought Leader Session 3
CASE STUDY: OVERCOMING A $1MM LOSS WHEN COVID-19 CANCELED EVENTS
When Coronavirus hit many organizations funding plans were jeopardized as high-revenue in-person events were canceled. Join us to look at how one organization overcame their $1MM loss in income and learn the ways direct response can help you reach your financial goals - and even grow - in our current environment.
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Amy Sewell
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Vice President, Digital Solutions
Douglas Shaw & Associates
Shelley Cochrane
Vice President, Strategic Partnerships
Douglas Shaw & Associates
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3:38pm - 4:28pm
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COMBINING BENCHMARKING: THE END ALL AND BE ALL
Today’s upheaval and disruption has nonprofits facing new challenges on how to succeed now and in the future. It’s critical for fundraisers and marketers to know which data and analytics to track and potentially pivot to meet the needs and expectations of the changing donor behaviors and preferences. Based on new benchmarks - learn the current pulse of the state of the nonprofit and commercial industry and see how your organization stacks up against them. Our panel of experts will delve into and share recent metrics on: mail, digital and commercial.
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Amy Bobrick
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Vice President, Strategy
Merkle RMG
Katie Valvo
Account Director
Epsilon
Deb Ashmore
Principal Analytics Consultant
Blackbaud
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4:27pm - 4:55pm
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AMERICANS ARE THE SHAREHOLDERS OF OUR NATION: THE CRITICAL NEED FOR FACTS IN AMERICA NOW
During this keynote, USAFacts President Poppy MacDonald will introduce attendees to USAFacts and its mission and discuss why access to government facts now is so critical to all of us. She will also provide attendees with tips on how this new data-driven, unbiased view of the American population, our government's finances, and government's impact on society can provide insights to help better serve your missions and enrich the value you drive to your supporters.
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Poppy MacDonald
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President
USAFacts
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4:54pm - 5:00pm
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Closing Remarks
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Host: Dan Karp
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Senior Vice President, Integrated Direct Marketing
Covenant House International
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Thursday, August 6, 2020
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10:55am - 11:20am
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Opening Remarks
TEN MINUTE COUNTDOWN - 5 SUMMER WAVES OF THE FUTURE
Join ANA SVP, Nonprofit Federation Senny Boone for a top-5 issues countdown that will inform you on the key advocacy and policy issues impacting nonprofit organizations and the agencies working on their behalf. This brief overview will cover topics like Congressional action on charitable giving incentives, postal matters — reform and rates, data privacy restrictions in California and other states, and other issues sweeping in this summer that you need to follow. Many challenges keep flowing through leading us to great uncertainty — join this brief morning kickoff to learn the new waves approaching... and more!
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Host: Leigh Janis
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Director, Sales & Brand Strategy
Production Solutions
Senny Boone
Senior Vice President, Nonprofit Federation, EEC & Accountability
ANA
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11:20am - 11:38am
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Thought Leader Session 4
VIRTUAL VICTORY: IF YOU BUILD IT RIGHT, THEY WILL STAY
Virtual events have become a popular alternative to in-person events for nonprofit organizations during the COVID-19 pandemic. But too many organizations are handling virtual fundraising the wrong way. In this session, RKD Group’s VP of Donor Engagement Karla Baldelli will discuss the need to approach virtual fundraising with more thought, better planning and higher expectations to maximize their effectiveness. If nonprofits build virtual programs the right way, they will have fantastic events as well as terrific returns in revenue and donor loyalty
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Karla Baldelli
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Vice President, Donor Engagement
RKD Group
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11:37am - 12:20pm
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KEYNOTE: BRAND BUILDING FOR SOCIAL IMPACT
Your brand is a valuable asset that can drive growth for the future. How strong is your brand? How can you position your organization to engage a wider audience of supporters in your mission? Join us to evaluate the strength of your brand and learn how to apply expert techniques to build your brand on any size budget. We’ll discuss how to create your brand positioning, how to evaluate your name and logo, and how to write an elevator pitch that generates interest in your organization. We’ll discuss how to encourage everyone in your organization to champion and steward the brand through tools like a brand style guide, how to set guardrails to protect your brand, and how to measure your brand over time. We will review case study examples and discuss practical tools. This is an interactive session in which you will exchange ideas with peers and walk away with ideas to put into practice right away.
Three important takeaways (learnings) that will benefit attendees:
- How to position your brand for growth
- How to build brand champions throughout your organization
- How to measure the impact of your brand
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Stephanie Rath
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Former Vice President, Marketing and Brand Management, YMCA of the USA
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12:19pm - 1:02pm
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NAVIGATING ISSUES AND OPPORTUNITIES IN THE MAIL
Were you forced to make changes to your carefully crafted mail plan as a result of the COVID-19 pandemic and other current events? In this session you’ll learn how CARE and other nonprofit organizations adjusted their mail strategy and messaging to speak to their donors during these challenging, dynamic times. You’ll learn what to do (and what not to do) in terms of organizational protocol for making “emergency” decisions that allow you to pivot quickly, remaining relevant but on course. You’ll also hear examples of successful and unsuccessful tests from organizations across different sectors. What worked? What didn’t? All to help you be more prepared to navigate future challenges and opportunities in the mail.
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Angie Moore
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Chief Individual Fundraising Officer
CARE
Meg Ferguson
Business Development Director
Production Solutions
Vicky Barrett-Putnam
Senior Director, Donor Development & Acquisition Strategies
Sierra Club
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1:01pm - 1:19pm
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Thought Leader Session 5
THANK BEFORE ASKING (AGAIN): AN UNLIKELY PARTNERSHIP TO IMPROVE DONOR STEWARDSHIP
Even before the COVID-19 pandemic, the fundraising landscape was a challenging one. With more and more organizations competing for the same share of wallet, many are turning to stewardship as a strategy to retain and grow their donors.
In this session, learn how an unlikely partnership helped an organization build an innovative, sustainable stewardship solution. Merkle Response Management Group’s Vice President of Strategy, Amy Bobrick, and Danielle Dominici from Save the Children share how organizations can engage their donation processor to support donor engagement initiatives.
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Amy Bobrick
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Vice President, Strategy
Merkle RMG
Danielle Dominici
Donor Relations Specialist
Save the Children
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1:18pm - 1:31pm
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Break
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1:30pm - 2:14pm
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FACE-TO-FACE, WHAT TO DO NOW?
Face-to-face fundraising has been rapidly growing in scale and adoption for nonprofits looking to build large recurring gift files. In 2020 more nonprofits in the U.S. added F2F to their acquisition mix than ever before. It was also a year in which the industry experienced its first global shutdown of activities due to a pandemic, national protests and a wide-spread economic crisis. What are the brands that rely on their F2F donors doing to meet their acquisition targets? How is the industry responding to new safety protocols? What is the future for this essential and growing channel? Find out from our experts.
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Sherry Bell
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President, Board of Directors, Professional Face-to-Face Fundraising Assoc
Founder & CEO, Grow Fundraising & Consulting Inc.
Keira Costic
Senior Director, Web Marketing & Digital Acquisition
Defenders of Wildlife
Dan Karp
Senior Vice President, Integrated Direct Marketing
Covenant House International
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2:13pm - 2:29pm
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Thought Leader Session 6
CREATING YOUR OWN GIVING DAY
A giving day can rally your community around your nonprofit while it increases awareness of your mission, whether or not we're in the midst of a pandemic. Join Scott Marshall of Feeding America Eastern Wisconsin and Megan Carder of TrueSense Marketing as they unpack the strategies and tactics of successful giving days. Discover tips and tricks to attract new donors to your organization, and deepen your relationships with existing ones.
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Megan Carder
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Managing Director
TrueSense
Scott Marshall
Vice President of Development and Communications
Feeding America Wisconsin
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2:28pm - 3:11pm
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THE RISE OF DRTV AND DIGITAL STREAMING ADS
Revenue diversification has quickly become an imperative as a result of the pandemic in recent months. Suddenly, some approaches have become increasingly difficult to manage and execute (face to face, live events, etc.). Additionally, people have been spending more time at home and consuming larger amounts of TV and digital media than ever before. Brand advertisers have reduced their budgets resulting in lower rates and increased inventory. This has all created an environment where more organizations than ever before are considering investing in TV and other video-based initiatives. Join us as we walk through the rise, evolution and interplay of TV and digital and what may (or may not) have changed in recent years and months and how one organization in particular is leveraging these activities to drive growth.
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Kim Bersin
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Senior Director of Integrated Fundraising & Marketing
International Fellowship of Christians and Jews
Adrian White Slagle
Creator of Connections
Full Hearts
Eli Hartman
Vice President, Short Form
Cannella Media DTC, LLC
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3:10pm - 3:23pm
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Break
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3:22pm - 4:04pm
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AROUND THE HORN ALL-STARS EDITION: FINDING YOUR FOCUS
Back by popular demand! We are bringing back the winners from past Around the Horn battles to compete for the championship title. Our All-Star panel of industry and nonprofit leaders will share their expertise on maintaining focus and navigating through these uncertain times. Like the television game show “Around the Horn” this moderated discussion will award panelists with points for good arguments.
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Dan Karp
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Senior Vice President, Integrated Direct Marketing
Covenant House International
Kevin Moran
Owner
Integral
Chris Pangretic
Vice President
Integral
Tiffany Quast
Managing Director Client Services
TrueSense Marketing
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4:03pm - 4:44pm
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KEYNOTE: CORPORATE SOCIAL RESPONSIBILITY TRENDS THAT HELP YOU MAXIMIZE FUNDRAISING THROUGH SUCCESSFUL CORPORATE PARTNERSHIPS
Most every nonprofit is looking to either acquire new corporate fundraising partners or maximize opportunity with the corporate partners they already have. The nonprofits that are creating the strongest corporate partnerships and cause marketing programs understand that trends in corporate social responsibility (CSR) are what drive successful acquisition and maximization strategies. Learn about the current trends in CSR and how to apply them at your nonprofit to raise significant income through corporate partnerships (even in a pandemic), and hear about best practices Children’s Miracle Network Hospitals employs against those trends to raise $225M+ annually through corporate partnerships activities.
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Maureen Carlson
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Chief Programs and Marketing Officer
Children’s Miracle Network Hospitals®
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4:43pm - 4:45pm
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Closing Remarks
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