Friday, March 5, 2021
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2:00pm - 2:05pm
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OPENING REMARKS
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Marcia Soling
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Vice President, Content Manager
AEF
Lei Lei
Dean
Rutgers Business School
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2:05pm - 2:40pm
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THE INTERACTION OF DATA AND CREATIVITY IN MODERN MARKETING
In today's environment, the intersection of data and creativity overlaid with empathy is essential to the client experience. Marketing driven exclusively by data without creativity lacks emotional connectivity; marketing driven exclusively by creativity without data informing the creative lacks personalization. Research has shown that companies that integrate creativity and data have growth rates twice as high as companies that do not. So, it's about finding the right marriage of art and science. Emily Pachuta, Invesco, will discuss Invesco's journey in bringing together these two important disciplines and explore questions that marketers must ask at every stage of their careers.
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Emily Pachuta
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Chief Marketing & Analytics Officer for the Americas
Invesco
View Presentation
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2:40pm - 3:15pm
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OMNI-CHANNEL PERSONALIZATION USING DATA AND AGILITY TO BUILD CONSUMER CENTRICITY
Personalization at Scale is a key lever in building true consumer intimacy across our business by moving from mass to personalized connections with our consumers and shoppers. PepsiCo is building internal data capabilities that are aimed to drive mental and physical availability to connect with our consumer in more relevant way.
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Abhishek Jadon
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Senior Director - Global Consumer Data and Personalization
PepsiCo
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3:15pm - 3:50pm
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CHANGING THE CENTER OF GRAVITY
Marketing has historically been siloed by Campaign, Channel, or Company interest. Leading Marketers are flipping the model to be more customer-centric, mobile-friendly, and embrace a full-journey approach across channels and customer touchpoints. Marriott International, with 30+ hotel brands, 145M+ Marriott Bonvoy members, and several additional travel services is one company transforming its Marketing and Customer Engagement model. Join Andy Kauffman, Marriott International and Rutgers College class of 1996 alum to learn more about executing this change on a global scale while faced with business challenges and changing consumer realities resulting from the global pandemic.
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Andy Kauffman
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Senior Vice President, Marketing Channels & Optimization
Marriott International
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3:50pm - 4:25pm
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HOW COVID IS IMPACTING CONSUMERS' MENTAL AND PHYSICAL HEALTH & THE IMPLICATIONS FOR CPG
The COVID-19 Pandemic is an unprecedented event in the modern era. The CPG industry is beginning to see the implications that the new normal is an unstable environment. However, there is hope for research that can more effectively prepare CPG manufacturers to predict shopper and consumer behavior. NAILBITER partnered with RB & Campbell's Snacks to uncover an inside look on the impact of COVID-19 on consumer's Mental & Physical Health during the Holiday season to uncover data that will help understand what changes are occurring and how brands can better position themselves and engage with their audience.
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Amishi Takalkar
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CEO
Nailbiter
View Presentation
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4:25pm - 4:55pm
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A FIRESIDE CHAT WITH RAJA RAJAMANNAR
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Raja Rajamannar
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Chief Marketing & Communications Officer
Mastercard
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4:55pm - 5:00pm
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CLOSING REMARKS
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Can Uslay
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Vice Dean for Academic Programs and Innovations
Rutgers University
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