Tuesday, February 25, 2025
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10:00am - 12:30pm
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NONPROFIT ORGANIZATIONS COMMITTEE MEETING & NETWORKING LUNCHEON
All ANA members are invited to join this dynamic start to the conference, featuring discussions on industry challenges, emerging trends, and best practices in nonprofit marketing and fundraising. Exchange insights, tackle key issues, and build connections during the Networking Luncheon. Don’t miss this opportunity to learn, share, and collaborate!
For the Complete Meeting Agenda, click here.
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Amber Hobson
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Vice President, Client Success
Wiland
Rachel Sweet
Marketing Scientist
St. Jude Children's Research Hospital
Heather Foye
Senior Account Director
Faircom New York
Lori Collins
Founder
Giving Sciences
Hank Walter
Associate Director, Sustainer Retention
International Rescue Committee
Madiha Ahmed Watson
Associate Vice President, Digital Integration
Faircom NY
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Mandalay Bay (IN-PERSON ONLY)
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1:45pm - 2:00pm
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OPENING & HOUSEKEEPING REMARKS
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Susan McMullen
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Vice President, Nonprofit
Data Axle
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MGM Grand Ballroom (GENERAL SESSION)
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2:00pm - 2:45pm
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WORKSHOP SESSION: LIGHTNING SESSION: JOURNEY MAPPING FOR DEEPER DONOR RELATIONSHIPS IN THE 21ST CENTURY
This fast-paced workshop dives into journey mapping as a powerful strategy to cultivate donor relationships and build a supporter-centric organization. Designed for forward-thinking leaders in social impact, the session offers hands-on insights into using journey mapping to create a seamless, tech-enabled approach to engaging donors, advocates, and supporters. Participants will explore the essentials of 21st-century journey mapping, incorporating behavioral science, DEI, and AI. Through collaborative activities, you’ll learn practical mapping techniques for engaging multi-generational donors (Gen Y, Gen X, Boomers, Matures) and leave with actionable steps for fostering a supporter-centric culture.
Learning Objectives:
- Leverage Innovation and Collaboration: Discover ways to use journey mapping to inspire cross-functional partnerships, leadership, and donor engagement.
- Enhance Leadership and Team Dynamics: Gain insights into building collaborative, donor-centered teams and engaging volunteers in the mapping process.
- Boost Donor Acquisition and Retention: Apply mapping techniques to attract new donors and deepen relationships with existing ones.
- Advance DEI in Donor Engagement: Use journey mapping as a tool for inclusive, diverse donor relationships.
- Apply CX Principles for Stronger Collaboration: Learn how customer experience and journey mapping can enhance cross-functional teamwork and build a truly supporter-centric organization.
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Michael Johnston
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Founder and President
Hewitt and Johnston Consultants
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MGM Grand Ballroom (GENERAL SESSION)
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2:30pm - 4:30pm
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NONPROFIT EXECUTIVE ROUNDTABLE - INVITE ONLY
Nonprofit Organizations Only - Limited Capacity
This invitation-only event offers nonprofit leaders an exclusive space to discuss emerging trends, address pressing challenges, and share insights from across the nonprofit sector. In a nonprofit-only, facilitated discussion, executives will connect, exchange ideas, and learn from each other in an intimate, collaborative setting. Come prepared to engage with your peers, share experiences, and discover meaningful solutions together.
Due to high demand, this event has reached capacity and is now closed.
Interested in attending? Join the waitlist by emailing Jargarin@ana.net and gcantero@ana.net.
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Laura Thornton
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VP, Global Philanthropy and Marketing
Children International
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ARIA (IN-PERSON ONLY)
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2:45pm - 3:30pm
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WORKSHOP SESSION: I WISH I'D THOUGHT OF THAT!
Join some of our industry’s top creative minds as they dissect and analyze cutting-edge creative ideas. Have you recently opened your mailbox, email or social media and found an appeal or ad from another fundraiser that really caught your eye? Then you open it, admire the approach and say to yourself, “I wish I’d thought of that!” Well, here’s your chance to explore some of the best work of our time as creative experts and leaders share some of the ideas they admire most. They’ll examine a wide variety of offers, formats and creative approaches and explain why each execution is compelling and how it got their attention. These examples will come not just from nonprofits, but also from commercial advertisers who are often on the leading edge of creative innovation. The panel will discuss a wide range of campaigns in a variety of media including direct mail, digital advertising, print, social media and digital video.
Together with you, the audience, the panel will ponder the creative strategies behind the concepts, and best of all, inspire you to come up with some breakthrough ideas of your own!
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Steve Maggio
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Founder, President & CEO
DaVinci Direct
Amanda Lichtenstein
Senior Manager, Fundraising Content
Operation Smile
John Thompson
Chief Marketing Officer
TrueSense
Shannon Murphy
Principal, Senior VP, Direct Mail Production
Mission Wired
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MGM Grand Ballroom (GENERAL SESSION)
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3:30pm - 4:00pm
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COFFEE BREAK
Recharge with light refreshments and casual networking during the first afternoon break. Connect with fellow attendees and discuss session insights in a relaxed atmosphere before diving back into the day's events.
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MGM Grand Ballroom Prefunction (IN-PERSON ONLY)
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4:00pm - 4:45pm
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WORKSHOP SESSION: THE GEN AI SAVVY NONPROFIT
Discover how nonprofits, from grassroots organizations to large-scale operations, can harness the power of Generative AI to advance their missions and enhance impact. This session will unpack the two faces of AI—AI that happens to you, and AI you actively shape. We’ll dive into actionable strategies and showcase real-world examples of how nonprofits are successfully integrating AI to boost outreach, streamline daily operations, and drive meaningful changes. Leave with practical steps you can implement now, empowering your organization to leverage AI responsibly and effectively.
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Kevin M. Ryan
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Founder and CEO
Motivity
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MGM Grand Ballroom (GENERAL SESSION)
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4:45pm - 5:45pm
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WELCOME RECEPTION
Kick off the 2025 ANA Nonprofit Conference with an evening of networking and refreshments. Connect with nonprofit leaders and peers in a relaxed setting, sparking conversations and setting the tone for an inspiring conference. Whether new or returning, join us for a warm start to your conference journey!
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MGM Grand Ballroom Prefunction (IN-PERSON ONLY)
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Wednesday, February 26, 2025
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7:45am - 8:45am
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NETWORKING BREAKFAST
Kick off the day with a networking breakfast! Connect with fellow attendees, share insights, and start your day with energizing conversations that set the tone for meaningful connections and collaborative learning throughout the conference.
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MGM Grand Ballroom (IN-PERSON ONLY)
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8:45am - 9:00am
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WELCOME REMARKS & HOUSEKEEPING
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Shawnda Hollon
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Director, Donor Stewardship & Engagement
USO
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MGM Grand Ballroom (GENERAL SESSION)
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9:00am - 9:35am
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ON THE HILL AND IN THE STATES: NAVIGATING 2025 AND BEYOND
As 2025 approaches, nonprofits must adapt to a rapidly shifting policy landscape. Join us for a concise briefing on key legislative trends and policy shifts affecting the sector, offering leaders a roadmap for navigating new regulations and advocacy opportunities.
We’ll cover:
- Policy Landscape in 2025: Federal and state policy priorities that could reshape nonprofit operations, from fundraising regulations to governance standards.
- Data Privacy & Technology Compliance: New data privacy laws and tech standards impacting data management, security, and outreach.
- Charitable Giving Incentives: Potential changes in tax policies that may influence donor behavior and funding stability.
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Chris Oswald
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Executive Vice President & Head of Government Relations
ANA
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MGM Grand Ballroom (GENERAL SESSION)
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9:35am - 10:10am
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HEALTH EQUITY: WHAT WE’VE LEARNED AND WHAT WE’RE DOING TO PROVIDE HEALTH AND HOPE TO EVERYONE, EVERYWHERE
Health equity is what the world would look like if we all had the same opportunity to be healthy. Today, health equity is a concept. But tomorrow, we want it to be a reality for all.
That is our vision. And that’s why our 100-year-old organization has rallied the strength and will of our millions of volunteers and supporters to make health equity a reality for all. Our vision is to provide health and hope to everyone, everywhere. The concept that where we live, work, play, study and pray dramatically influences our health is not new. But increasingly we are seeing major gaps in health outcomes between various groups of individuals. Life expectancy in the same communities can vary by 20 years or more. And even as we’ve seen improvements in cardiovascular and brain health those improvements have not been true across race/ethnicity and SES lines. In fact, in many cases the gaps are widening.
This presentation highlights some of the compelling reasons this work is so important and how it influences our ability to achieve our health outcome goals.
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Gerald Johnson
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EVP, Health Equity and Chief Diversity Officer
American Heart Association
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MGM Grand Ballroom (GENERAL SESSION)
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10:10am - 10:45am
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PURPOSEFUL PARTNERSHIPS: DISCOVERING THE LIFECYCLE OF SUCCESSFUL CAUSE MARKETING COLLABORATIONS
In today's socially conscious marketplace, aligning your brand with a nonprofit can create powerful connections and drive meaningful impact. Mattel’s Nancy Molenda will guide attendees through the essential steps to choosing the right corporate or nonprofit partner for your brand that will lead renewed partnerships and long-term commitments. Learn more about how Mattel’s programs have brought to life cause marketing campaigns that continue to grow and evolve this brand and nonprofit partnership space including: the Barbie Dream Gap Project, Thank You Heroes, Brave Barbie, Hot Wheels Challenge Accepted, and more.
Key Topics Covered:
- Finding the Right Partners: Learn how to identify organizations that resonate with your brand values and mission. Discover strategies for evaluating potential partners and ensuring alignment for authentic collaborations.
- Measuring Success: Explore effective metrics and tools for assessing the impact of your partnership. From tracking donations to gauging brand sentiment, understand how to evaluate success and refine your approach over time.
- The Lifecycle of a Cause Marketing Partnership: Navigate the stages of a cause marketing partnership, from initial ideation to long-term sustainability. Learn how to cultivate and nurture relationships with nonprofit partners to maximize impact and maintain momentum.
Join us for this insightful session that will produce authentic, impactful partnerships that not only drive business results but also contribute positively to society.
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Nancy Molenda
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Vice President, Global Corporate Events and Philanthropy
Mattel, Inc.
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MGM Grand Ballroom (GENERAL SESSION)
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10:45am - 11:10am
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COFFEE BREAK
Take a refreshing morning break! Recharge with coffee and snacks, explore our exhibitor booths, and connect with industry partners. Discover new solutions and gather valuable resources to support your organization’s goals before heading into the breakout sessions.
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MGM Grand Ballroom Prefunction (IN-PERSON ONLY)
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11:10am - 11:55am
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ANA BREAKOUTS I
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(IN-PERSON ONLY)
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DOING MORE WITH LESS TRACK: POCKET SIZED INNOVATION
It’s an age-old conundrum in the charitable sector – you want to innovate, but you have limited resources and time. We get it. This session is designed to empower fundraisers to make significant impact through quick innovations that have big outcomes. This session explores innovative strategies, practical ideas, and creative thinking that you can apply at your own organizations. UNHCR USA will share their own definition of Innovation, and examples of innovations they have incorporated into their program and the learnings they have experienced – including the Refugee-Led Innovation Fund. We will also share experiences of other charities we’ve worked with, and what that meant for their program objectives. And we’ll prove together that innovation knows no financial boundaries! UNHCR USA will showcase strategies that reshaped their program’s reach, from digital tools that elevated donor engagement to agile campaigns that made every dollar count. You’ll also hear real-world examples from other charities that unlocked growth and achieved remarkable program objectives through innovative pivots. Whether it’s maximizing minimal resources, leveraging new technology, or finding fresh ways to connect with supporters, you’ll leave with actionable insights and a renewed belief that innovation has no bounds.
Session Takeaways:
- How to think differently about your programs to make space for innovation.
- How to make your case internally and get buy-in from your colleagues as well as how to test and roll out innovations in an effective way.
- See great examples that will inspire you to think differently and deliver new ideas that can truly change outcomes for your charity!
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Maeve Strathy
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VP, Client Relationships
Blakely
Lacey Stone
Chief Development Officer
UNHCR USA
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Beau Rivage (BREAKOUT SESSION)
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INNOVATION AND INVESTMENTS TRACK: CHARTING A COURSE ACROSS CHANNELS
As the media mix continues to evolve, new channels, mediums, and revenue streams are constantly entering the scene. Consumers are interacting with more media channels, content, and platforms than ever before. Nonprofit marketers and fundraisers are struggling to accurately predict, and measure, the path from awareness to engagement to donation and loyalty. When you factor additional mission-related metrics such as volunteerism, advocacy, program utilization, and event participation, and more, this challenge can feel unmanageable. There’s mounting pressure for marketers to not only understand, but to also prove the value of each element in the marketing mix. Becoming a donor and giving regularly is only part of the supporter experience; and only part of the organization’s mission. Let’s change the conversation.
Session Takeaways:
- Mission-specific measurement approaches for multi-channel media programs
- Common challenges and solutions to changing the status quo
- Leading the charge: how to create alignment within and across teams, regardless of your role within the organization.
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Katy Jordan
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Principal & Founder
Katy Jordan Consulting
Geoff Handy
Head of Mass Market Fundraising, North America
International Rescue Committee
Brenna Holmes
Independent Consultant & Coach
Brenna Holmes Advisory Consulting
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ARIA (BREAKOUT SESSION)
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LEADERSHIP TRACK: BRAND STRATEGY IN THE MIDST OF FLUX
We have all been asked “What is the marketing/communications plan?” before the “plan plan” is set. Whether it is changing market conditions, new leaders, or an organizational strategy update (or all of the above), nonprofit marketers have to plan and execute with fast-changing, incomplete information. Learn how a well-known but not well-understood nonprofit’s marketing team navigated this and leveraged a brand refresh effort to get – and fully occupy – a seat at the strategy table.
Session Takeaways:
- A brand refresh playbook for both internal and external stakeholders.
- How to leverage audience insights to shape organizational strategy.
- Key insights on differentiating your organization in a crowded, changing market.
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Amy Dunham
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Chief Communications Officer
Habitat for Humanity International
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Mandalay Bay (BREAKOUT SESSION)
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11:55am - 12:00pm
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(IN-PERSON ONLY)
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12:00pm - 12:45pm
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ANA BREAKOUTS II
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(IN-PERSON ONLY)
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LEADERSHIP TRACK: THE EVOLUTION OF GIVING (AND RECEIVING)
This talk explores the evolving dynamics of giving and receiving in the nonprofit sector, drawing from my experience founding wegotthis.org, the first nonprofit gift registry for cancer patients, which raised over $1 million in three years. We'll discuss how nonprofits can adapt to shifts in philanthropy, build trust, and foster meaningful connections between donors and recipients.
Session Takeaways:
- The Shift in Giving: Meeting donor demands for transparency, engagement, and impact through fundraisers and peer-to-peer initiatives.
- Restructuring Communications: Creating consistent, personal dialogue with donors and beneficiaries to strengthen connections and showcase tangible results.
- Building Trust: Establishing confidence in contributions, crucial for sustaining support without reliance on major donors or large grants.
- The Role of Community: Empowering patients and supporters to create emotional, social, and financial support networks.
Attendees will leave with actionable insights on modern nonprofit strategies to build sustainable growth, stronger relationships, and a connected, empowered community that maximizes impact.
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Elissa Kalver
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Founder & CEO
We Got This
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Mandalay Bay (BREAKOUT SESSION)
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INNOVATION AND INVESTMENTS TRACK: PEER TO PEER FUNDRAISING FOR HOUSEFILE AND LAPSED DONOR REACTIVATION
This session will introduce attendees to texting programs with discussion of the advantages of the channel as well as addressing the regulatory challenges and best practices for execution of SMS/MMS campaigns. For organizations already testing P2P, some updated information around 10DLC compliance by wireless carriers.
Session Takeaways:
- Which segments to identify for testing for organizations not yet running P2P programs
- Utilizing MMS messages as an extension of your email program – better engagement than email (open and click rates) and
- MMS messages (longer form copy with accompanying image) as a superior option to text only SMS campaigns
- Technology advantages to capturing engaged wireless audiences to boost ROI long term
- Texting as a means to lift results alongside DM campaigns
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Brian Whitelock
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Managing Partner
Beyond Direct
Angela Sharp
Senior Director, Business & Financial Operations
Partnership with Native Americans (PWNA)
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ARIA (BREAKOUT SESSION)
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DOING MORE WITH LESS TRACK: DON’T BREAK THE BANK: FREE/LOW COST HIGHLY IMPACTFUL STRATEGIES
“We are increasing your revenue goal by 10% - and we aren’t increasing your expenses.” Unfortunately, this direction is becoming all too common in our industry. The pressure is felt on both organization teams and client partners to do more with less. Every single dollar spent in your fundraising budgets matters and education up to leadership can go a long way in creating a shared understanding.
Our panel of industry leaders will share their experience developing strategies to maximize their expense budgets to not only hit short term goals, but also setting up their programs for long-term sustainable success. We’ll cover topics such as donor pipeline diagnostics, the importance of investment optics, data hygiene, and our top 10 techniques everyone should be testing.
Session Takeaways:
- Collaboration and Communication: Understand the importance of educating leadership and fostering a shared understanding of financial goals and outcomes among all stakeholders.
- Investment and Data Management: Recognize the significance of investment optics and data hygiene in developing sustainable fundraising strategies.
- Put Audiences First: Learn how to truly understand your audience segments to drive maximum ROI in fundraising efforts.
- Donor Pipeline Insights: Explore techniques for diagnosing donor pipelines to enhance fundraising efforts and drive long-term success.
- Practical Techniques: Discover our top 10 techniques to test in your fundraising approach to improve efficiency and effectiveness that are either free or low cost.
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Katie Valvo
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Vice President
Epsilon
Beth Wrubleski
Senior Director, Direct Response
Obama Foundation
Caroline Pronovost
Associate Director, Donor Retention
ACLU
Kate Hollandsworth
Senior Vice President of Strategy
AKwire
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Beau Rivage (BREAKOUT SESSION)
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12:45pm - 2:15pm
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2025 ANA NONPROFIT EXCELLENCE AWARDS TROPHY PRESENTATION AND LUNCHEON
Join us as we celebrate the 2025 recipients of the ANA Nonprofit Excellence Awards.
- 2025 Rising Leader Award: Yewande Odusanwo, Feeding America
- 2025 Max Hart Achievement Award: Roger Hiyama, Wiland
- 2025 Nonprofit Organization of the Year Award: World Food Program USA
Enjoy a delicious lunch, network with your peers, and celebrate the 2025 honorees. To learn more about the ANA Nonprofit Excellence Awards, visit the website. Nominations for 2026 will open in the spring.
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MGM Grand Ballroom (GENERAL SESSION)
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2:15pm - 3:00pm
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ANA BREAKOUTS III
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(IN-PERSON ONLY)
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LEADERSHIP TRACK: BEYOND THE BALANCE SHEET: CFO INSIGHTS FOR STRATEGIC GROWTH IN NONPROFITS
In this leadership panel, CFOs from prominent nonprofits go beyond the numbers to reveal how financial strategy fuels mission impact. This session will uncover the critical role CFOs play in advancing nonprofit goals through forward-thinking finance management.
Attendees will gain insights on:
- Innovative Funding Strategies: Discover ways to diversify revenue streams and maintain financial stability amidst economic shifts.
- Financial Data for Impact: Learn how financial insights can guide impactful fundraising and marketing strategies and engage donors with transparency.
- Cross-Functional Collaboration: Explore how synergy between finance, fundraising, and marketing teams strengthens alignment on mission-driven goals.
CFOs will also reflect on lessons learned from recent challenges, identifying areas where nonprofits could have driven greater impact and resilience. With an eye on the future, they’ll share strategies to balance short-term needs with long-term growth, making this a must-attend session for nonprofit leaders seeking to position their organizations for enduring success in an evolving landscape.
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Kristine M. Shumack
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Chief Financial Officer
USO
Dan Clasgens
Director of Direct Marketing
Disabled American Veterans
Thuy Kolik
VP, Chief Financial Officer
Lighthouse Youth & Family Services
Ish Savadogo
Chief Financial Officer
National Wildlife Federation
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Mandalay Bay (BREAKOUT SESSION)
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INNOVATION AND INVESTMENTS TRACK: CHRONIC NON-RESPONDERS 2.0, OPTIMIZING WITH PREDICTIVE AI MODELING
This session will showcase how PETA, in collaboration with Mal Warwick and Data Axle Nonprofit, utilized predictive AI and machine learning to enhance their donor acquisition program. By integrating donor behavioral data with traditional Chronic Non-Responder (CNR) strategies, PETA improved audience targeting, focusing on high-potential prospects while minimizing engagement with less likely donors. The panel will present a case study that illustrates how this advanced modeling identified ideal prospects and reduced costs. By analyzing promotion history, donor data, and demographic insights, the optimization model enhanced donor selection, communication timing, and package choice.
Session Takeaways:
- Technical Integration of Data Streams: Learn the best practices for merging multiple data sources to create a single, coherent optimization process that enables more informed, data-driven decision-making.
- Advanced Segmentation and Targeting: Gain insights into data optimization techniques, including AI machine learning modeling, that enhance segmentation accuracy, enabling precise targeting for diverse donor personas.
- Package, Name Selection and Tame Drops: Use the optimization modeling to target communications and content to engage donors more deeply, enhance emotional connection and increase the likelihood of donations.
- Proven Optimization Strategies: Understand how PETA’s case study leveraged the optimization model to run A/B tests, optimize donor communications, and boost overall campaign efficiency and ROI. Learn how to incorporate future testing plans using a data-driven approach.
- Application of AI Modeling: Learn how to leverage AI machine learning optimization modeling during the acquisition process to maximize not only the universe, but strategies to engage the universe with the goal of increasing the overall response rate.
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Richard Geiger
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Senior Vice President
Data Axle Nonprofit
Lisa Riordan
VP, Data Processing
Data Axle Nonprofit
Peter Schoewe
Principal & Senior Vice President
Mal Warwick Donordigital
Dan Ball
Fundraising Stewardship & Operations Service Manager
Disabled American Veterans (DAV)
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ARIA (BREAKOUT SESSION)
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DOING MORE WITH LESS TRACK: RAPID-FIRE SAVINGS: 20+ LOW-COST TACTICS THAT GET RESULTS
The last few years have been challenging for direct mail fundraising programs. Costs have increased, postage is going up all the time, and response can be challenging. If your direct response program is under pressure to get results on a smaller budget, we’re here to help.
In this rapid-fire session, we’ll review ways that you can save costs in your direct response program while generating impressive results. With case studies, testing results and creative samples, we’ll share low-cost, but high-impact, tactics to improve response. We’ll review printing and postal strategies to reduce your program costs. And we’ll highlight tested strategies to maximize every single dollar available to your program.
Session Takeaways:
- Discover immediately applicable ways to reduce direct mail program cost
- Learn strategies that can drive response without requiring major investments
- Get fired up about your program’s potential—even with a limited budget
In collaboration with the Direct Marketing Fundraisers Association as an educational partner.
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Eliza Slone
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Vice President, Strategy
MKDM
Peter Dean
Development Operations and Data Systems Manager
Rails to Trails Conservancy
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Beau Rivage (BREAKOUT SESSION)
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3:00pm - 3:30pm
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COFFEE BREAK
Pause and recharge with an afternoon coffee break! Enjoy refreshments, visit our exhibitor booths, and connect with fellow attendees. Discover fresh insights and resources to enhance your day before heading into the next set of sessions.
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MGM Grand Ballroom Prefunction (IN-PERSON ONLY)
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3:30pm - 4:05pm
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BEYOND THE METRICS: INSPIRING CHANGE THROUGH STORYTELLING
In today's fast-paced world, nonprofits face the challenge of connecting with people on a deep, personal, and emotional level. Storytelling is the key to unlocking the hearts and minds of potential supporters. This keynote will explore the art and science of inspiring audiences with narratives that drive action and meaningful change. From understanding your organization's unique story to developing effective storytelling techniques, this presentation will equip nonprofits with the insight they need to harness the power of storytelling to make a lasting impact.
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Dawn Rodney
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Chief External Affairs Officer
National Park Foundation
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MGM Grand Ballroom (GENERAL SESSION)
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4:05pm - 4:40pm
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HOW A BRAND REFRESH CAN ATTRACT NEW AUDIENCES, DEEPEN CUSTOMER LOYALTY, AND INSPIRE INNOVATION
Discover how a strategic brand refresh can breathe new life into your organization, sparking growth and innovation. This keynote unpacks a powerful case study where reimagining a brand's identity attracted new audiences, strengthened engagement with existing customers, and unleashed creativity within internal teams. Learn how aligning your brand refresh with customer insights can create meaningful engagement across the entire customer journey—from online experiences to in-person interactions.
This session will empower you to:
- Harness insights from new and loyal customers to shape your brand’s future.
- Amplify the impact of your brand refresh at every customer touchpoint.
- Inspire innovation and collaboration across your organization by turning your brand refresh into a catalyst for transformation.
Don’t miss this opportunity to unlock actionable strategies that elevate your brand’s relevance and spark innovation for sustainable success.
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Kimberly J. Cooper
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Senior Vice President of Marketing
The Kennedy Center for the Performing Arts
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MGM Grand Ballroom (GENERAL SESSION)
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4:45pm - 5:45pm
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POWER NETWORKING RECEPTION
Wrap up the day with our Power Networking Reception! Unwind, connect with fellow attendees, and build lasting relationships in a relaxed, engaging atmosphere. It’s the perfect way to end the day and expand your network.
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MGM Grand Ballroom Prefunction (IN-PERSON ONLY)
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Thursday, February 27, 2025
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7:15am - 8:00am
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NETWORKING BREAKFAST
Join us for the final networking breakfast before a full day of sessions. Relax, connect, and reflect with fellow attendees to add inspiring conversations and lasting connections to your conference experience!
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MGM Grand Ballroom (IN-PERSON ONLY)
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8:00am - 8:10am
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WELCOME REMARKS & HOUSEKEEPING
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Connie Hannigan-Franck
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Director, Digital Marketing
National Wildlife Federation
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MGM Grand Ballroom (GENERAL SESSION)
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8:10am - 8:45am
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MGM Grand Ballroom (GENERAL SESSION)
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8:45am - 9:20am
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STABILITY: A SUPERPOWER IN UNCERTAIN TIMES
There are record levels of political polarization; the media and social media ecosystem is more fractured than ever; and Americans, especially younger people, are expressing anxiety about the future. Nonprofit organizations, many of which are long-standing institutions, are uniquely positioned to meet this moment and reassure supporters as they find new ones. From embracing an organization's legacy and evoking nostalgia to reaffirming one's commitment to its mission, stability (and agility) is a superpower in navigating uncertain times. Learn how Consumer Reports' marketing is leaning into its 88 year old history, and evolving, to do just that.
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Khalid El Khatib
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Chief Marketing Officer
Consumer Reports
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MGM Grand Ballroom (GENERAL SESSION)
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9:20am - 9:55am
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FIRESIDE CHAT WITH WORLD CENTRAL KITCHEN
Get the scoop! Join this dynamic fireside chat as Tunde Wackman, Chief Development Officer of World Central Kitchen, shares impactful stories and lessons learned from leading one of the world's most renowned humanitarian nonprofits. Interviewed seasoned journalist Paul Clolery from The Nonprofit Times, this engaging discussion will uncover the strategies behind World Central Kitchen's global success, their innovative approaches to tackling food insecurity, and the power of collaboration in driving meaningful change.
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Tunde Wackman
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Chief Development Officer
World Central Kitchen
Paul Clolery
Vice President and Editorial Director
NPT Publishing Group
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MGM Grand Ballroom (GENERAL SESSION)
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9:55am - 10:30am
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HACKING MASS FUNDRAISING: TRAINING AI TO WORK HAND-IN-HAND WITH HUMANS
In today's digital age, brands are eager to connect with younger donors online, yet they face a notable challenge: the current algorithms on platforms like Google and Meta primarily optimize for maximum returns, inadvertently skewing towards older donors. Recent trends show a shift in the average donor age from 60 to 65 over the last five years, as strategies aiming to triple returns on ad spend (RoAS) have predominantly attracted this demographic. However, this focus comes at a cost. For instance, acquiring a Gen Z donor in the US can be three times as expensive as acquiring a Boomer—$150 versus $50. With equivalent advertising budgets, algorithms naturally favor securing more Boomer donors due to their lower acquisition costs and higher lifetime value ($300 compared to Gen Z's $200).
So, how do we rebalance this scale? The key lies in enhancing our approach with human intelligence. Algorithms, driven by Large Language Models (LLMs), perform based on the data they receive. To effectively reach both short-term and long-term organizational goals, charities must thoughtfully apply AI in their advertising strategies. While aggressive algorithm reliance might boost immediate RoAS with Boomers, diversifying spend to include Gen Z donors is essential for sustainable long-term impact.
By strategically allocating budgets to cater both to high RoAS, high lifetime value Boomers, and to the emerging, albeit more costly, Gen Z demographic, charities can ensure they remain relevant and impactful for decades to come.
Key Outcomes:
- Recognize AI bias: Understand how trends in the over-reliance on algorithms can skew donor acquisition toward older audiences limiting your long-term growth
- Engage younger donors: Learn actionable strategies to adapt your AI and data practices to attract and retain younger, digital-first donors
- Media optimization for relentless A/B testing: Learn how to refine targeting and improve campaign effectiveness
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Anton Lipkanou
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President
Delve Deeper
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MGM Grand Ballroom (GENERAL SESSION)
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10:30am - 10:45am
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COFFEE BREAK
Enjoy the final coffee break of the conference! Recharge, visit exhibitors, connect with attendees, and get ready for next round of sessions ahead.
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MGM Grand Ballroom Prefunction (IN-PERSON ONLY)
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10:45am - 11:30am
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ANA BREAKOUTS IV
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(IN-PERSON ONLY)
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CAUSE MARKETING TRACK: SCORING A THREE-WAY WIN THROUGH WOMEN'S SPORTS
Head "into the locker room" with leaders from financial services firm Gainbridge, the Women's Sports Foundation, and Parity as they share what they learned in designing, launching, and evolving Parity Week by Gainbridge, a nationwide movement to celebrate and amplify girls and women in sports and education. Among other things, they'll explore:
Session Takeaways:
- How to leverage cause marketing to engage all stakeholders, including employees, customers, and the community
- The power role a central 'hook' can play in elevating an entire campaign
- The benefits of dividing and conquering across partners to maximize impact
- Why you need both a strong game plan and the flexibility to embellish as you go
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Deborah Malone
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Founder
The Internationalist
Leela Srinivasan
CEO
Parity
Maria Heskin
Director of Marketing and Partnerships
Women's Sports Foundation
Mike Nichols
Chief of Sponsorship and Activation
Group 1001
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Mandalay Bay (BREAKOUT SESSION)
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RETENTION AND ACQUISITION TRACK: ATTRITION TO ACTION: SUSTAINER RETENTION TACTICS THAT WIN
When it comes to monthly donors, the importance of retention cannot be overstated. In this session, we’ll walk through how two organizations have jumped into action and developed successful retention strategies that serve as the backbone of their ongoing monthly giving retention efforts. Session Takeaways:
- The Importance of Proactive Trend Monitoring: All too often, we look at trends in the rearview mirror, but by turning this around and proactively monitoring trends and forecasting in real time, you can jump on trends quickly to make a big impact on your program. We’ll talk about how to do this and the right cadence for monitoring.
- Sustainer Retention Strategies That Work: We’ll cover strategies that are proven to work in retaining sustainers across channels, offering new ideas for you to implement in your organization!
- Building a Long-Term Retention Framework: Beyond short-term wins, it's essential to establish a long-term retention framework that includes effective touchpoints, communication cadence, and personalization. Attendees will leave with a practical blueprint for creating a sustainable and scalable retention strategy tailored to their donor base.
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Courtney Lewis
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Executive Vice President
Fuse Fundraising
Monica Muten
Vice President, Direct Response
Special Olympics
Dan Clasgens
Director of Direct Marketing
Disabled American Veterans
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ARIA (BREAKOUT SESSION)
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CHANGING LANDSCAPES TRACK: RESPECTING DONOR PRIVACY WITHOUT SINKING YOUR FUNDRAISING
We all already know the story: Data privacy is on the rise, with more than 30 state laws pending in the U.S. alone. Beyond just doing what our legal teams tell us to get into compliance, we as fundraisers also need to care about and consider the trickle-down impacts of privacy, from analytics tracking to ensuring our approach meets audience expectations -- without shutting down our ability to reach donors at all. We'll help you understand how to broker the conversation about who's on first when it comes to data privacy; what key metrics you need to assess in convening cross-organizational teams; and how your technology could and should evolve to fit a new landscape.
Session Takeaways:
- Big Tech companies like Google are not incentivized to adjust their products to become compliant, because the less access they have to audience data, the more they feel the revenue squeeze. But as more audiences opt out of things like cookie tracking, these tech products are becoming obsolete anyway, leaving you with less and less reliable data. We’ll help you understand what metrics you’re missing, where you’re susceptible to risk in sticking with the status quo, and how you can diversify your analytics technology to embrace adaptation (before it’s demanded of you).
- Respecting audience intent and honoring consent is part of what we endorse and fight for in our missions. It is possible to create a program that respects what your donors are telling you they want while also raising funds productively. We’ll tell you how.
- In this session, we’ll discuss Center for Reproductive Rights’ work to foster a consent-based marketing approach while also building the data infrastructure to future-proof its fundraising impact – and how you can, too!
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Tyler Kalogeros-Treschuk
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Director, Individual Giving
Center for Reproductive Rights
Elyse Wallnutt
Founder
Agility Lab Consulting
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Beau Rivage (BREAKOUT SESSION)
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11:30am - 11:35am
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(IN-PERSON ONLY)
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11:35am - 12:20pm
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ANA BREAKOUTS V
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(IN-PERSON ONLY)
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CAUSE MARKETING TRACK: FINDING YOUR IDEAL CORPORATE PARTNER: A 5-STEP BLUEPRINT
Discover the proven steps to align your nonprofit with brand partners that can help increase awareness and fundraising for your cause. Learn from Mollye Rhea’s decades of experience developing hundreds of corporate and nonprofit collaborations and unpack a real-world case study delving into Share Our Strength and Tropical Smoothie Café’s partnership that has raised over four million dollars since its inception. Attendees will walk away with actionable insights and data-driven strategies for building their own successful partnerships.
Session Takeaways:
- How to engage the right internal stakeholders for optimizing comprehensive partnership goals that meet organization-wide objectives.
- Direct examples from Share Our Strength and Tropical Smoothie Café on how they formed a successful, award-winning partnership.
- A 5-Step blueprint for building your next cause partnership.
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Mollye Rhea
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President and Founder
For Momentum
Allison Shuffield
Managing Director of Corporate Partnerships
Share Our Strength
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Mandalay Bay (BREAKOUT SESSION)
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RETENTION AND ACQUISITION TRACK: CTV UNLEASHED: PROVEN NONPROFIT STRATEGIES FOR MAX IMPACT
Connected TV (CTV) offers nonprofits a robust, scalable way to reach and engage donors. In this session, you’ll explore real-world case studies from nonprofits that successfully used CTV to drive awareness and action. Make-A-Wish Foundation will share their experience running innovative CTV campaigns that have delivered increased donations and expanded reach. We’ll cover best practices for integrating CTV into your strategy, using CTV’s targeting capabilities, and creating impactful content that resonates with donors. You’ll walk away with the tools to understand how CTV fits into your omnichannel approach, delivering personalized experiences donors expect. Learn how to optimize your CTV campaigns and track real-time performance for continuous improvement.
Session Takeaways:
- Discover how nonprofits are using CTV to boost donor engagement and awareness.
- Learn how to create compelling content tailored explicitly to CTV audiences.
- Understand how to measure and track performance for real-time campaign adjustments.
- Integrate CTV with your broader omnichannel marketing efforts.
- Apply advanced targeting techniques to personalize your CTV outreach.
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Becca Blader
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Senior Manager of Integrated Fundraising
Make-A-Wish Foundation
Linsey Park
Director of Media Planning
Moore
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ARIA (BREAKOUT SESSION)
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CHANGING LANDSCAPES TRACK: SURVIVING AND THRIVING THE “SILVER TSUNAMI” – SECOND WAVE
The “Aging of America” demographic phenomenon, coupled with the life-changing pandemic, is creating tremendous legacy giving opportunities like we’ve never seen before. Learn how dynamic broad-based marketing can let you reach a broader audience that will help you not only survive this “wave,” but thrive in it! Join us as we share key marketing approaches and techniques that effectively move donors along in their legacy giving journey. We’ll review World Wildlife Fund’s program where we’re seeing up to TRIPLE THE RESULTS in our legacy giving marketing over the last four years!
Session Takeaways:
- Understand the massive fundraising opportunity in legacy giving with the wave of Boomers and the changing mindset given the global pandemic.
- Identify the five stages of the legacy donor journey and how this differs from traditional giving.
- Learn key marketing approaches and techniques that effectively move donors along in their legacy giving journey using World Wildlife Fund as an example where we’re seeing triple the results in their legacy giving marketing over the last three years!
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Renee Durnin, CFRE
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Senior Client Strategist
The Stelter Company
Laura Spellings
Manager, Gift Planning Marketing & Operations
World Wildlife Fund
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Beau Rivage (BREAKOUT SESSION)
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12:20pm - 1:05pm
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NETWORKING LUNCHEON
Join us for the final networking lunch of the conference! Connect with fellow attendees, share insights, and recharge before attending the last rounds of sessions.
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MGM Grand Ballroom (IN-PERSON ONLY)
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1:05pm - 1:50pm
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ANA BREAKOUTS VI
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(IN-PERSON ONLY)
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DATA, ANALYTICS AND MEASUREMENT TRACK: THE 75TH CLUB: SECRETS FROM THE TOP FUNDRAISING PROGRAMS
Every year we publish M+R Benchmarks on digital fundraising program performance, looking at what's up, what's down, and what's next. But here's the thing: those numbers reflect the average performance. What about those who are performing above average? What are they doing differently? What are their secrets to success? In this session, we will look at organizations in Benchmarks' top 75th percentile and explore what sets these top performers apart from their peers, highlighting innovative approaches, effective tactics, and lessons learned in the ever-evolving digital landscape. Discover how they leverage technology, engage supporters, and maximize their fundraising potential to create impactful change. Whether you’re a seasoned professional or just starting in the nonprofit sector, this session will provide actionable insights and inspiration to rock your digital fundraising efforts.
Session Takeaways:
- How to assess where your own program compares to high-performing peers
- An understanding of how the top performing fundraising programs differ from their peers
- Examples of the critical digital strategies and tactics that lift performance (and that you can copy)
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Jessica Bosanko
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Senior Vice President
M+R
Libbie Hayward
Director, Direct Response
Memorial Sloan Kettering Cancer Center
Anita Yankova
Deputy Vice President, Digital Marketing & Fundraising
International Fund for Animal Welfare (IFAW)
Alli Bailey
Vice President
M+R
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Mandalay Bay (BREAKOUT SESSION)
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RETENTION AND ACQUISITION TRACK: MAXIMIZING DONOR ENGAGEMENT AND INCREASING REVENUE THROUGH RELATIONSHIP MANAGEMENT
This session will delve into the importance of relationship management in Mid-Level donor programs. By examining case studies from the American Indian College Fund, we will highlight how personalized donor communications and mission moments can lead to increased donor engagement, giving, and retention. Learn practical strategies to enhance your Mid-Level donor program and achieve better fundraising outcomes.
Session Takeaways:
- Realize the critical role of personal communication in donor engagement.
- Understand the value of donor-focused stewardship in building lasting relationships.
- Explore the effectiveness of "no ask" phone calls in donor outreach.
- Recognize the need for a dedicated Mid-Level fundraising strategy.
- Learn how to use Appreciative Inquiry to connect with donors on a deeper level.
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Justin Henry
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President
Synergy Direct Marketing Solutions
NancyJo Houk
Chief Marketing and Development Officer
American Indian College Fund
David Miller
Vice President of Mid-Level Solutions
Synergy Direct Marketing Solutions
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ARIA (BREAKOUT SESSION)
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CHANGING LANDSCAPES TRACK: MAXIMIZING IMPACT WITH DONOR-ADVISED FUNDS (DAFS): TRENDS AND STRATEGIES
Donor-Advised Funds (DAFs) are a growing force in philanthropy, offering donors flexibility and nonprofits sustainable funding opportunities. This session will explore how DAFs work, current trends, and strategies to engage DAF donors effectively. Attendees will learn about the value of a proactive DAF strategy, build stronger donor relationships, and address challenges like donor anonymity to maximize impact.
Session Takeaways:
- Understand how DAFs work and their role in nonprofit fundraising.
- Explore trends in DAF giving and donor engagement strategies.
- Gain actionable tips to optimize DAF contributions and overcome challenges.
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Mitch Stein
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Head of Strategy
Give Chariot
Michele Sommer
Chief Financial Officer
Pan-Mass Challenge
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Beau Rivage (BREAKOUT SESSION)
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1:50pm - 1:55pm
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(IN-PERSON ONLY)
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1:55pm - 2:40pm
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ANA BREAKOUTS VII
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(IN-PERSON ONLY)
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DATA, ANALYTICS AND MEASUREMENT TRACK: BUILDING YOUR MIDLEVEL FILE THROUGH DIRECT MAIL ACQUISITION
Midlevel donors are the bedrock of a healthy donor file and yet many organizations continue to neglect or mismanage them. Midlevel donors live in the intersection of direct marketing and major gift fundraising and effective midlevel fundraising requires a hybrid approach that many organizations have difficulty implementing. This session will explore how you can successfully use your data coop partners to help build your mid-level donor prospect pool through acquisition. We will offer strategic and tactical suggestions for success.
Session Takeaways:
- Why DM can be used successfully to help build a midlevel pipeline
- The importance of creative in building your midlevel pipeline
- How to best partner with data coop partners to move your donors/prospects through the donor journey.
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Jennifer Garbiso
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Vice President, Client Success
Wiland
Roger Hiyama
Executive Vice President of Solutions & Innovation
Wiland
Cynthia Winer
Senior Advisor, Supporter Engagement
Save the Children
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Mandalay Bay (BREAKOUT SESSION)
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RETENTION AND ACQUISITION TRACK: LEVERAGING PARTNERSHIPS & EVENTS TO REACH NEW DIGITAL DONORS
Join us for an inspiring session that highlights how Philabundance is transforming its outreach efforts by harnessing the power of corporate and media partnerships to connect with sports and music fans in the Philadelphia area. This session will delve into the innovative strategies Philabundance employs to engage diverse audiences, raise awareness about food insecurity, and mobilize community support.
Participants will discover Case Studies: Real-world examples of successful collaborations with local sports teams and music events that have amplified Philabundance's message and mission. Creative Campaigns: An exploration of unique marketing campaigns that utilize social media, live events, and promotional partnerships to resonate with fans and drive action. Audience Engagement: Insights into how Philabundance tailors its outreach to meet the interests and passions of various demographics, fostering a sense of community and shared purpose.
Impact Measurement: Strategies for measuring the success of these partnerships and understanding their influence on community engagement and support.
Session Takeaways:
- Identifying Opportunities for Partnerships
- Identifying New Prospect Audiences to Target
- Identifying Channels and Tactics to Reach New Donors
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Liz Lowe
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VP, Client Relationships
Allegiance Group + Pursuant
Rick Roddam
Supervisor, Advertising
Allegiance Group + Pursuant
Samantha Henry
Annual Fund Manager
Philabundance
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ARIA (BREAKOUT SESSION)
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CHANGING LANDSCAPES TRACK: UNLOCKING A NEW ERA OF COMMUNITY-DRIVEN FUNDRAISING
Fundraising is evolving. Nonprofits today are navigating a landscape where donors want to do more than give—they want to mobilize their networks, tell their stories, and take action on behalf of the causes they care about. This session explores how organizations can tap into the power of community-driven fundraising, leveraging supporters who are already organically raising funds for their missions.
Session Takeaways:
- Harnessing Supporter-Led Fundraising: How organizations can unlock the potential of donors who want to do more than give—by fundraising on their behalf.
- Real-Life Success Stories: How nonprofits have turned community-led fundraisers into multimillion-dollar campaigns—without major staff lift.
- Website Integration & Storytelling: How to embed fundraisers, spotlight supporter stories, and provide an easy "Start a Fundraiser" call-to-action alongside donations.
- Maximizing Digital Giving Strategies: How this model complements existing fundraising efforts, working alongside platforms like Classy to expand donor networks and increase engagement.
For years, individuals have been fundraising for nonprofits on their own—often without the organization even realizing it. This session will give you the tools to harness that generosity, integrate it into your overall fundraising strategy, and empower your supporters to drive greater impact.
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Michelle Boggs, MBA, CFRE
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Executive Nonprofit Industry Advisor
Classy from GoFundMe
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Beau Rivage (BREAKOUT SESSION)
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2:40pm - 2:50pm
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(IN-PERSON ONLY)
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